Shipping & Refund Information

Crookabeck Online Farm Shop :

Refund Policy

Please note that when buying online you have the right to cancel within seven days of purchase, or seven days of receipt of the goods (whichever is the longer). If you do cancel your order, you will have your payment returned and once we have received your returned items (if dispatched). Items should be returned to the address below in the original packaging. Socks must be unworn.

Shipping Information

Please see below for the shipping information for each department of our site. We will ship all goods for one order in one package. We will of course combine postage costs where appropriate. We aim to dispatch goods within 5 working days of receipt of your order by first class mail. If we have sold out of your chosen item we will contact you directly with an expected delivery date. If this is unacceptable you are free to reselect or cancel your ordrer. If you have any queries when ordering then please just contact us.

Shipping for Angora Goats and Mohair

–   Postage for all products in the UK is £5.00 per order.

 –  For all overseas orders please contact us direct.

Shipping for Herdwick Sheep and Wool

–    Postage for all products in the UK is £5.00 per order.

–  For all overseas orders please contact us direct.

We aim to deliver within 5 days but please allow up to 14 days for delivery.

Contact Us:

Mary Bell, Crookabeck, Patterdale, Penrith, Cumbria England CA11 0NP


Inside the UK:

Tel: 017684 82742           Mobile: 07776 498177

Outside the UK:

Tel: +44 17684 82742